Service Terms

Welcome to the website of Mater Misericordiae Hospital, Afikpo. By accessing or using this website or any of our services, you agree to comply with and be bound by the following Terms of Service. These terms govern the use of our website, facilities, and healthcare-related services.

By visiting this website, booking appointments, receiving medical care, or using any hospital service, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, you are advised not to use our website or services.

Mater Misericordiae Hospital provides medical, diagnostic, surgical, pharmaceutical, and supportive healthcare services in accordance with professional standards and applicable regulations. Medical services are delivered based on clinical judgment, available resources, and patient-specific needs.

All information on this website is provided for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Users should always consult qualified healthcare professionals for medical concerns.

Appointments are subject to availability and hospital policies. While we strive to provide timely and quality care, emergency cases may take priority. Patients are encouraged to provide accurate medical information to ensure proper diagnosis and treatment.

Patients and visitors are expected to:

Failure to comply may affect service delivery.

All medical services are subject to applicable fees. Payments may be made directly or through recognized health insurance agencies partnered with the hospital. Patients remain responsible for any charges not covered by insurance providers.

The hospital is committed to protecting patient privacy. All personal and medical information is handled in accordance with our Privacy Policy, professional ethics, and applicable data protection laws.

While Mater Misericordiae Hospital strives to deliver high-quality healthcare services, medical outcomes cannot be guaranteed. The hospital shall not be held liable for outcomes arising from factors beyond its reasonable control, including patient non-compliance or unforeseen medical complications.

All website content including text, images, logos, and design elements are the property of Mater Misericordiae Hospital unless otherwise stated. Unauthorized reproduction or use is prohibited without prior written consent.

The hospital website may contain links to third-party websites or services. Mater Misericordiae Hospital is not responsible for the content, availability, or practices of external platforms.

The hospital reserves the right to modify, suspend, or discontinue any service or part of the website at any time. These Terms of Service may also be updated periodically, with changes taking effect upon publication on this page.

These Terms of Service are governed by the laws and regulations of the Federal Republic of Nigeria and applicable healthcare regulatory bodies.

For questions or clarifications regarding these Terms of Service, please contact the hospital administration during official working hours.